Physio with Health Insurance in Canary Wharf
Some health insurance policies cover physiotherapy at UNTIL Canary Wharf, Unit 7, 30 South Colonnade, E14 5HX. Soho Physiotherapy, the physio clinic there, has Bupa, AXA and Nuffield appointment types on its Canary Wharf booking page. Whether your insurer pays depends on your policy and on the practitioner, so get an authorisation number before your first appointment and have it ready for the free call.
Canary Wharf Physio is run by UNTIL, which matches you with an independent physiotherapist at the club. Book a free physio call and choose your insurer on the form: a person from UNTIL's Health Concierge calls you back within 24 hours and tells you which appointment types the clinic lists for it. If your policy does not cover physio, or you would rather not claim, you can pay yourself without a referral: £90 for a 60-minute assessment and £75 for a 30-minute follow-up with Soho Physiotherapy at UNTIL Canary Wharf, and no wait for authorisation. Read about physiotherapy at UNTIL Canary Wharf, see every appointment on the physio prices page, and find the club on the location page.
Where your appointment takes place
Unit 7, 30 South Colonnade
London, E14 5HX
Greater London
UNTIL Canary Wharf opening hours
- Monday-Friday06:00–20:00
- Saturday07:00–14:00
Getting to UNTIL Canary Wharf
Canary Wharf DLR is under two minutes' walk from the club, the Jubilee line's West Entrance two to three minutes and the Elizabeth line station about five to six minutes.
UNTIL Canary Wharf, 30 South Colonnade
Unit 7, 30 South ColonnadeLondon E14 5HX
United Kingdom
Monday-Friday, 06:00–20:00Saturday, 07:00–14:00
About two minutes' walk from Canary Wharf Underground (Jubilee line) and under two minutes from Canary Wharf DLR. The Elizabeth line station is about five to six minutes on foot.
At this location
Which insurers can I use for physio at UNTIL Canary Wharf?
Soho Physiotherapy's Canary Wharf booking page, checked on 1 October 2026, lists three insurer appointment types. UNTIL says many of its practitioners are covered by major insurers including Bupa, Aviva, AXA, Vitality, WPA and Cigna. Cover is agreed practitioner by practitioner, so the reliable answer comes from your insurer.
What to ask your insurer before your first physio appointment
- Does my policy cover outpatient physiotherapy, and is there a yearly limit?
- Do I need a GP or specialist referral before the first appointment?
- Can I have a pre-authorisation number, and how many sessions does it cover?
- Is there an excess, and do I pay it per claim or once a year?
- Do you recognise the physiotherapist I am booked with?
- Do you pay the clinic directly, or do I pay and claim it back?
Pre-authorisation, GP referrals, excess and shortfalls
- 01
Pre-authorisation
Pre-authorisation is your insurer agreeing to a claim before treatment starts. It usually comes as a reference number that covers a set number of sessions, and appointments outside it may not be paid, so ask for more sessions before you run out.
- 02
GP referral
Some policies only pay for physiotherapy if a GP or specialist has referred you. If yours does, see your GP first and keep the letter, because a claim without it may be refused.
- 03
Excess
The excess is the part of a claim you pay yourself before the insurer pays the rest. Depending on the policy it applies per claim or per year, so a short course of physio can fall mostly or wholly inside it.
- 04
Shortfall
If your policy pays less per session than the clinic charges, you pay the difference, which is called a shortfall. Ask your insurer for its per-session limit and compare it with the prices on the physio prices page.
Does health insurance cover physio?
Does Bupa cover physio?
It depends on your policy, and only Bupa can confirm it. Soho Physiotherapy's Canary Wharf booking page lists a Bupa initial assessment of 45 minutes at £75, so there is a Bupa route at the club. Before you book, put the questions below to Bupa and get a pre-authorisation number.
Does AXA cover physio?
AXA cover works the same way: your policy decides. Soho Physiotherapy's Canary Wharf booking page lists an AXA initial assessment of 30 minutes at £50. Ask AXA how it wants the claim started, and get an authorisation number before you book.
Does Vitality cover physio?
Possibly, depending on your Vitality plan and on the practitioner. Vitality is not one of the insurer appointment types on Soho Physiotherapy's Canary Wharf booking page, although UNTIL says many of its practitioners are covered by insurers including Vitality. Check your plan with Vitality before you book, and tell the concierge what it says.
Aviva, WPA, Cigna and Nuffield
Soho Physiotherapy's Canary Wharf booking page lists a Nuffield follow-up appointment of 30 minutes at £35. Aviva, WPA and Cigna are among the insurers UNTIL says many of its practitioners are covered by, although none of them has its own appointment type on that page. The same steps apply: check your cover, get an authorisation number, then book.
Hand therapy and insurance
Hand therapy at UNTIL Canary Wharf is with Kaizen Physiotherapy & Performance's hand therapist, at £180 for the first 60-minute assessment. Ask your insurer whether your policy covers hand therapy and whether it recognises the hand therapist you are booked with.
FAQ
Common
questions
Can Canary Wharf Physio check my insurance cover for me?
Only your insurer can see your policy, so Canary Wharf Physio cannot confirm your cover or approve a claim. What the concierge can do is tell you which insurer appointment types the clinic lists, book the right one and note your authorisation number. Call your insurer first and have the number ready for the free call.
Does health insurance cover sports massage?
It depends on the policy. None of the insurer appointment types on Soho Physiotherapy's Canary Wharf booking page is for sports massage, so plan to pay yourself unless your insurer says otherwise. Sports massage at UNTIL Canary Wharf costs from £45 for 30 minutes, and Canary Wharf Physio books it through the same free call.
Other location
Get Started
Book a free physio call
in Canary Wharf
Canary Wharf Physio • Unit 7, 30 South Colonnade, London E14 5HX
Book a free physio callThe call is free. A person from UNTIL's Health Concierge calls you back within 24 hours.